Unified service command

Every guest signal, ready before they reach the door.

OpenTable reservations and WhatsApp messages flow into one timeline with preferences, allergies, milestones, and staff-ready context.

Reminder agent

WhatsApp agent is monitoring confirmations and late arrivals.

Tonight

42 covers

VIPs

3 alerts

Confirmed

86%

Allergies

5 flagged

AO

Amara Okafor

VIP

18:15 · Table 12 · Party of 2

Confirmed

Source

OpenTable

Profile

9 visits · Nigeria

Dates

Bday June 18

Prefers corner banquetteShellfish allergyEnjoys Rhône reds

Last visit: Praised the suya-spiced carrots

MA

Mateo Alvarez

18:45 · Table 7 · Party of 4

Awaiting reply

Source

WhatsApp

Profile

3 visits · Spain

Dates

Bday March 3

Anniversary dinnerVegetarian tasting menuLikes Albariño

Last visit: Loved the saffron risotto

CN

Claire Nakamura

VIP

19:30 · Table Chef Counter · Party of 2

Late by 8 min

Source

OpenTable

Profile

14 visits · Japan

Dates

Bday December 12

No cilantroFavorite: aged sake pairingPrefers sparkling water

Last visit: Mentioned the yuzu tart was memorable

PM

Priya Menon

20:15 · Table 3 · Party of 6

Confirmed

Source

WhatsApp

Profile

5 visits · India

Dates

Bday August 27

Celebrating promotionOne guest gluten-freeEnjoys aromatic cocktails

Last visit: Loved the cardamom panna cotta

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